Desktop and Notebook Computer Preventive Maintenance
While other computer service and support companies focus on a reactive business plan, looking for the one-time customers, we focus on building client relationships and trust. Many of these companies do not care if a client comes back to them or whether they refer them to others, these types of computer repair businesses try to make the most profit possible in a single transaction. These companies actually want your computers to have problems; At Technology Solutions we focus on ensuring they work correctly. What our clients expect is for their computers to work and work properly.
Due to location and service requirements, our preventive maintenance services are limited to the areas within the following area codes at this time: 419, 567, 517, 313 and 734. If you are not located in Northwest Ohio (Toledo, Perrysburg, Findlay, etc.) or Southeast Michigan (Monroe, Novi, Detroit, etc.) call us for additional information on covering your computers.
Preventive Maintenance Comparison Chart
| Preventive Maintenance Service Offering | Premium | Advanced | Intermediate | Basic | No Plan |
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| Charge for on-site virus removal | Included | Included | Approx. $100+ | Approx. $140+ | Approx. $170+ |
| Cost per hour for phone/remote support | Included | Included | $50 | $70 | $85 |
| Free priority service over non-maintenance clients |
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| Scheduled virus scans (checked by a Technician) |
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| Scheduled spyware scans (checked by a Technician) |
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| Security software updated and verified |
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| Computer Logs checked for potential future problems |
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| Security software updates applied |
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| Monthly Junk File Clean Up |
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| Monthly Registry Clean Up |
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| Backups verified by a Technician |
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| Emergency same-day service included |
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| Labor for Parts on any repairs that are needed |
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| Replace equipment, if it cannot be repaired. |
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Computer Upgrades every 2 years. First upgrade occurs at 1 year. |
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| Minimum Contract Length. | 2 Years | 18 Months | 12 months | None. | None. |
| Base Cost Per Month | N/A | $70 | $50 | $30 | N/A |
| Additional Cost Per Month Per Computer. | $120 | $60 | $25 | $10 | No recurring cost, but the long term cost will probably be more. |
Notes
- Replacement Due to Intentional Damage or Software Upgrade Incompatibility not included.
- Replacement equipment is comparable with existing computers.
- The Service Plans above are only for computers running Microsft Windows 2000, XP or Vista operating systems. Please contact us for server based programs.